We know our Products are designed, tested and built with care – that’s why we offer a ‘true’ Lifetime Warranty.
We are fully committed to designing and manufacturing all our products in house. As a family run business with a global footprint, off the shelf is not good enough for our customers nor us! Customers want high quality, robust and long-lasting ICT storage solutions with helpful added extras, which is what we always deliver! We offer everyone a lifetime warranty and a five-year electrical warranty across the whole range because we know the quality of our products is second to none.
We choose to use wood and plastic in our products as it is more economically friendly. Wood and plastic are great materials which stop electromagnetic waves passing through when your devices are charging and stored in your LapCabby, therefore personal data on any of these devices is protected and prevents data hacks.
Built from scratch
As a team we work together to think, plan and design new features and products to fit in with current device trends. We also work on enhancing the features of our existing products, ensuring that they are in line with our health and safety regulations, and all our products are sent for third party testing. We take the time to research and implement new ways to improve features such as screws, cable clips, handles, wheels and air vents to name just a few! There’s always an explanation for our clever designs. One example of this, is that we use rounded rubberised corners. During transit, the shock absorbing bumpers will prevent your walls from damage and prevent harm if it bumps into someone. Also, our wheels are fully welded to the steel frame. This means the wheels are totally indestructible and won’t buckle on any terrain.
We are committed to customer satisfaction and producing high quality products. This has earned us one of the best reputations in the industry. We pride ourselves on outstanding customer service and being available to our trusted partners and customers all over the world, whenever they need our support. It’s important to us that our end users have an amazing experience every time they order, whether they need advice on a product or aftersales support. We’re with them every step of the way.
When we say we put the customer at the heart of everything that we do, we mean it. We talk regularly with our customers about what they need from an ICT storage solution and take feedback on board and that is why we are constantly rolling out new products which fit our customers needs and to suit the way devices are constantly evolving.
We offer a 24/7 online chat support so just get in touch with us anytime if you have a question or need assistance!
Our fantastic service isn’t reserved for our end users – we also give our resellers and distributors plenty of reasons to love LapCabby. If they need help with their literature design, marketing material, product photography, technical support, or anything else, we’re always available to help.
It’s not just our products that are carefully designed, even our packaging is bespoke! We’ve designed our packaging to withstand any bumps or scuffs during the delivery process, so don’t ever worry about receiving a damaged product.
We also deliver our products worldwide and fully assembled with the help of our resellers. No matter where you are, you can get one of our clever charge and store solutions.
Research and development
Our customers are the only reason why we are here today. By asking questions and listening to our end users and resellers, we’ve been able to evolve our products over the years to become exactly what you need for now and in the future. We invest time to research and develop new products so that we remain competitive and ahead of the technology curve. We do this through market research and by talking with customers at large scale events and by actively seeking feedback.
But we won’t stop there, we’re constantly searching for new technologies and manufacturing techniques that will enhance our products even better, as ICT storage is important, relevant and a necessity across multiple sectors. If you have an ideas or feedback about any of our products, we’d love to hear it!