LapCabby

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FAQ - Frequently Asked Questions

Everything you need to know about LapCabby in one place

The keys will be attached to the top handles in a small plastic bag.

Yes, we offer a choice of five colors: blue, orange, charcoal, lime and purple.

The colors appear on top handles, inset handles, vents, interior trays or boxes. The rest of the unit is light grey.

If a product is only available in limited colors, for example blue, it’ll be indicated on the product page. Call us to check if you’re not sure.

The instructions are located in a slim pocket fixed to the inside of the front door. It explains everything you need to know about to install your devices, operate the Power7, manage the door-locking system and lock wheels. You can also watch our instructional videos for a visual guide to using your LapCabby.

A fully-welded sturdy steel frame with grey robust MFC cladding to keep the unit lightweight.

The power cable will be plugged into a socket at the back of the cart.

Fully assembled – just load laptops, netbooks, tablets and Chromebooks plus charging cables into the unit, plug the power lead in and you’re ready to go.

Yes, wall brackets are available to ship from the UK if required. Please bear in mind that we need two weeks’ notice to manufacture them (not including shipping). It might be easier for you to find wall brackets at your local hardware store.

Yes, the complete range is manufactured with side vents, a fully-welded steel frame and a welded mesh base to allow full ventilation at all times. The range has been heat-tested and certified with a no-fan cooling system for silent charging. The LapCabby is protected from overheating by a sensor that monitors the internal temperature – if it reaches 35° Celsius/95° Fahrenheit,charging will stop until the temperature falls below 29° Celsius/84° Fahrenheit.

For all measurements, please download our Power Plug Dimensions.

According to our customers, it takes about 30 minutes to get the devices and their cables loaded into the unit.

Surge protection is built into the power supplies of your devices, rather than the cart. If you’re concerned about electric surges in your building and have decided to use a surge protector, choose one that is 12 amps continuous or greater. The Power7 timer in the cart protects itself rather than the devices.

You receive lifetime warranty – on every LapCabby purchase – we know our design and build quality is unsurpassed! Find out more about our warranty here.

The total load current (all power strips combined) must not exceed 12 amps. The total load on any single power strip must not exceed 6 amps. The mains lead must be wired in accordance with the local regulations and be rated at 12 amps or greater.

UK Power Supply – 230Volts – 13 Amps – 50Hz (LapCabby carts are fused at 12Amp internally in Power7)

European/Australian Power Supply – 230 Volts – 10 Amps – 50Hz (LapCabby carts are fused at 12Amp internally in Power7)

USA Power Supply – 115 Volts – 15 Amps – 60Hz (LapCabby carts are fused at 12Amp internally in Power7) Charge and sync units are fused in the Internal Power Supply at 5Amp.

Our carts are constructed with a fully-welded steel frame and base and are fitted with a robust dual-point locking system with sturdy catches on both the top and bottom of the unit. The range can’t currently be customized with keypads or other locking options.

Yes, missing keys can be replaced, although there might be a cost involved. We fit units with the same keys so that you can have multiple key holders in an organization.

Please visit the ‘How to buy from us’ page on our website. Click here for more information.

Email us at sales@lapcabby.com with all your details, which unit it is, and if you can give us a description of what you need, or even better, send us some images, we can quote you for spare parts.

Email us at sales@lapcabby.com within 48 hours of the delivery with all your details, and the images of the damage. We will get this sorted out for you.

Please contact your reseller within 7 days, and we will liaise with them to get you exactly what you need.

Charge only means exactly that, the unit will just charge your devices. The charge & sync option is available on our tablet range, which enables you to connect a laptop or a Macbook to the trolley, and use it to sync all the apps on your tablets.

Please visit our ‘Resource Library’ page on our website. Click here for more information.

Our units have been designed to accommodate laptops up to 19”.

Yes, the LapCabby Mini 20V and LapCabby Mini 32V were designed as multi-device units, primarily for netbooks, tablets and Chromebooks.
Laptops can also fit in these carts, with one laptop per box for 11”+ devices, and two per box for devices 10” or less.

Most netbooks will fit in the LapCabby Mini, however we recommend that you measure your device to ensure it will fit. LapCabby Mini box dimensions are W44 x D456 x H342mm (W1.7” x D18.3” x H13.4”). * Please note the LapCabby Mini range will only house AC adaptors with a maximum plug depth of 86mm. The space between the power socket and the rear door when closed is 100mm.

Yes, tablets can be stored in the LapCabby Mini boxes without cases or in average-sized protective cases. If you’re storing tablets without cases, we sell a tablet converter kit. Each LapCabby Mini box can be fitted with a padded insert to add extra protection.
The majority of tablets on the market will fit in a TabCabby, but please measure your tablet to make sure. TabCabby tray dimensions are W399 x D295mm (W15.7” x D11.6”) and the height between trays is 30mm (H1.2”). Two tablets sit side by side on the tray.Please note that the Fujitsu M532 is too large to fit two tablets per sliding tray.
The TabCabby supports iPads, Android tablets, Kindles, e-book readers and small handheld devices like iPods. The charging cables that come with the device plug into the power strips on the back of the unit. You can mix and match various types and brands of tablet.
The TabCabby32H can charge tablets, netbooks, Chromebooks and laptops. The only restriction is the dimensions of the storage trays. TabCabby tray dimensions are W399 x D295mm (W15.7” x D11.6”) and the height between trays is 30mm (H1.2”). Two tablets sit side by side on the tray. Mini20V and Mini32V were designed as multi-device units, primarily for netbooks, tablets and Chromebooks. Laptops can also fit in these carts, with one laptop per box for 11”+ devices, and two per box for devices 10” or less.
Most cases on the market will fit in a TabCabby, including Otterbox, Griffin Survivor and folio cases. We recommend that you measure your case to make sure. TabCabby tray dimensions are W399 x D295mm (W15.7” x D11.6”) and the height between trays is 30mm (H1.2”). Two tablets sit side by side on the tray.
The TabCabby Charge & Sync and GoCabby Charge & Sync both charge via USB using Cambrionix ‘Smart Charge’ technology. See TabCabby Charge & Sync for more information.
The HP ElitePad is not compatible as the charging cable does not fit through the cable management portholes within the unit. However, because this tablet charges via USB, it’s compatible with GoCabby and TabCabby Charge & Sync.
Absolutely! LapCabby and TabCabby provide standard electrical outlets and use the cable that comes with your device. As long as your chargers plug into a standard electrical outlet, you can plug it into a LapCabby.

Yes. All tablets should be fully charged within four hours, although there isn’t a charge state indicator on the outside of the cart.

No, sorry – it has to be done in the factory.
No, sorry – it has to be done in the factory.
Yes, the TabCabby supports iPads, Android tablets, Kindles, e-book readers and small handheld devices like iPods. The charging cables that are supplied with the device are used to plug into the power strips on the back of the unit, which allows multiple brands to charge all at once.
Yes, our TabCabby Charge & Sync charges 16 tablets in the amount of time it takes to charge one. The Cambrionix ‘Intelligent Charging’ software inside the TabCabby knows what type of device is plugged in and delivers exactly the right amount of amps to charge each one – even when charging a variety of tablets.
Yes, although we recommend that you discuss it with your ICT coordinator and make sure there’s third-party software available for syncing your devices.
Yes, the GoCabby – it stores and charges up to 16 tablets and comes with Charge & Sync capabilities as standard.
The majority of tablets on the market will fit in a TabCabby, but please measure your tablet to make sure. TabCabby tray dimensions are W399 x D295mm (W15.7” x D11.6”) and the height between trays is 30mm (H1.2”). Two tablets sit side by side on the tray. Please note that the Fujitsu M532 is too large to fit two tablets per sliding tray.
TabCabby Charge & Sync only uses USB charging, which means that tablets which don’t charge by USB aren’t compatible. For example, Microsoft Surface tablets can’t be charged by USB, and the Fujitsu M532 is too large to fit two tablets per sliding tray.
Most cases on the market will fit in a TabCabby, including Otterbox, Griffin Survivor and folio cases. We recommend that you measure your case to make sure. TabCabby tray dimensions are W399 x D295mm (W15.7” x D11.6”) and the height between trays is 30mm (H1.2”). Two tablets sit side by side on the tray.
These units only offer USB charging, which means that tablets which don’t charge by USB aren’t compatible. For example, Microsoft Surface tablets can’t be charged by USB.
GoCabby foam slot dimensions are 300 x 246 x 32mm (11.81” x 9.68” x 6.06”). All USB-chargeable tablets can be charged in a GoCabby. Tablets are held in protective foam allowing the tablets to be stored without cases or with regular-sized cases.
GoCabby is supplied with removable foam inserts, allowing the tablets to be stored without cases or with regular-sized cases. These inserts can be removed to accommodate larger protective cases like GripCase, Kiddie Case and so on.
Yes, although we recommend that you discuss it with your ICT coordinator and make sure there’s third-party software available for syncing your devices.
Absolutely! GoCabby uses the cable that came with your device.
Yes, GoCabby charges 16 tablets in the amount of time it takes to charge one. The Cambrionix ‘Intelligent Charging’ software inside the GoCabby knows what type of device is plugged in and delivers exactly the right amount of amps to charge each one – even when charging a variety of tablets.
Most cases on the market will fit in a GoCabby, including Otterbox, Griffin Survivor and folio cases. We recommend that you measure your case to make sure. If your case is quite large, the foam inserts can be removed to accommodate it.
The Cambrionix ‘Intelligent Charging’ software inside the GoCabby and TabCabby Charge & Sync provides a wired connection to all devices at once, so you can sync as many as your software platform (eg. iTunes or Apple Configurator) allows.
Like many devices, the cart can be in either Sync Mode or Charge Mode. It can’t do both at once.
You can sync using iTunes, Apple Configurator or an MDM. The cart provides a wired data connection to each device.
This depends on the number of changes you’re making and the number of devices you’re syncing at once. All the USB ports in the cart are high-speed USB 2.0 standard.
We recommend using a Macbook, because it can sync all 32 devices at once through Apple Configurator. If you’re using a Windows laptop, iTunes might have some restrictions – for instance, we’ve seen cases where Windows would only recognize seven devices.
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  • User Code is any 6 digit single entry code that can be input to lock and unlock a single compartment, once unlocked the lock will reset ready for the next user
  • Technician Code is a factory default code to be reset upon first use to ensure security, this code allows access to any compartment if a User Code is forgotten
  • Master Code is a factory default code for each lock that will restore the digital lock back to factory its setting, removing access using any previous codes installed