FAQ - Frequently Asked Questions
Everything you need to know about LapCabby in one place
The keys will be attached to the top handles in a small plastic bag.
Yes, we offer a choice of five colors: blue, orange, charcoal, lime and purple.
The colors appear on top handles, inset handles, vents, interior trays or boxes. The rest of the unit is light grey.
If a product is only available in limited colors, for example blue, it’ll be indicated on the product page. Call us to check if you’re not sure.
The instructions are located in a slim pocket fixed to the inside of the front door. It explains everything you need to know about to install your devices, operate the Power7, manage the door-locking system and lock wheels. You can also watch our instructional videos for a visual guide to using your LapCabby.
A fully-welded sturdy steel frame with grey robust MFC cladding to keep the unit lightweight.
The power cable will be plugged into a socket at the back of the cart.
Fully assembled – just load laptops, netbooks, tablets and Chromebooks plus charging cables into the unit, plug the power lead in and you’re ready to go.
Yes, wall brackets are available to ship from the UK if required. Please bear in mind that we need two weeks’ notice to manufacture them (not including shipping). It might be easier for you to find wall brackets at your local hardware store.
Yes, the complete range is manufactured with side vents, a fully-welded steel frame and a welded mesh base to allow full ventilation at all times. The range has been heat-tested and certified with a no-fan cooling system for silent charging. The LapCabby is protected from overheating by a sensor that monitors the internal temperature – if it reaches 35° Celsius/95° Fahrenheit,charging will stop until the temperature falls below 29° Celsius/84° Fahrenheit.
For all measurements, please download our Power Plug Dimensions.
According to our customers, it takes about 30 minutes to get the devices and their cables loaded into the unit.
Surge protection is built into the power supplies of your devices, rather than the cart. If you’re concerned about electric surges in your building and have decided to use a surge protector, choose one that is 12 amps continuous or greater. The Power7 timer in the cart protects itself rather than the devices.
You receive lifetime warranty – on every LapCabby purchase – we know our design and build quality is unsurpassed! Find out more about our warranty here.
The total load current (all power strips combined) must not exceed 12 amps. The total load on any single power strip must not exceed 6 amps. The mains lead must be wired in accordance with the local regulations and be rated at 12 amps or greater.
UK Power Supply – 230Volts – 13 Amps – 50Hz (LapCabby carts are fused at 12Amp internally in Power7)
European/Australian Power Supply – 230 Volts – 10 Amps – 50Hz (LapCabby carts are fused at 12Amp internally in Power7)
USA Power Supply – 115 Volts – 15 Amps – 60Hz (LapCabby carts are fused at 12Amp internally in Power7) Charge and sync units are fused in the Internal Power Supply at 5Amp.
Our carts are constructed with a fully-welded steel frame and base and are fitted with a robust dual-point locking system with sturdy catches on both the top and bottom of the unit. The range can’t currently be customized with keypads or other locking options.
Yes, missing keys can be replaced, although there might be a cost involved. We fit units with the same keys so that you can have multiple key holders in an organization.
Please visit the ‘How to buy from us’ page on our website. Click here for more information.
Email us at firstname.lastname@example.org with all your details, which unit it is, and if you can give us a description of what you need, or even better, send us some images, we can quote you for spare parts.
Email us at email@example.com within 48 hours of the delivery with all your details, and the images of the damage. We will get this sorted out for you.
Please contact your reseller within 7 days, and we will liaise with them to get you exactly what you need.
Charge only means exactly that, the unit will just charge your devices. The charge & sync option is available on our tablet range, which enables you to connect a laptop or a Macbook to the trolley, and use it to sync all the apps on your tablets.
Please visit our ‘Resource Library’ page on our website. Click here for more information.
Yes, the LapCabby Mini 20V and LapCabby Mini 32V were designed as multi-device units, primarily for netbooks, tablets and Chromebooks.
Laptops can also fit in these carts, with one laptop per box for 11”+ devices, and two per box for devices 10” or less.
Most netbooks will fit in the LapCabby Mini, however we recommend that you measure your device to ensure it will fit. LapCabby Mini box dimensions are W44 x D456 x H342mm (W1.7” x D18.3” x H13.4”). * Please note the LapCabby Mini range will only house AC adaptors with a maximum plug depth of 86mm. The space between the power socket and the rear door when closed is 100mm.
Yes. All tablets should be fully charged within four hours, although there isn’t a charge state indicator on the outside of the cart.